Blogs
3 Ways Your Company Can Benefit from Automated Inventory Replenishment
You have been running a successful business for many years. You have added trucks and technicians to get more jobs completed each day. Amid the global pandemic, you have been able to continue to grow your “essential” business. The question is, are you doing what you can to leverage your inventory management to make smarter,...
February 24, 2021
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Guidelines for Handling Customer Reviews
Customers are the very reason a business exists. What a customer thinks about a service or product and how they review it is precious. 87% of consumers read online reviews for local businesses in 2020 - up from 81% in 2019 (Brightlocal) You can't please everyone all the time, and bad reviews are going to...
January 27, 2021
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Tips to Improve Your Inventory Management in 2021
This year has brought more than its fair share of unique challenges. We are all looking forward to a fresh start in the new year. Evaluating your business helps to ensure you are on track to succeed. One of the most vital parts of your business is inventory. Let’s take a look at some steps...
December 16, 2020
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Simplify Your Schedule While Maximizing Your Ability to Meet Your Customers’ Needs: Right Tech, Right Time, Right Materials!
Time management and scheduling is a life skill that always has room for improvement. In the service trade industry, your company's ability to optimize technicians' schedules to allow for the most efficient workday requires planning and the ability to adapt to day to day challenges in real-time. Having the right technology or field service management...
November 4, 2020
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It May Not Seem Like It, But the Time is Now to Implement Software that Helps Your Business
Does your company have a good strategy for times of economic downturn? Companies can either take the offensive or defensive approach when looking to mitigate potential losses. It’s the companies that choose to take the offensive posture and seize opportunity that grow through times of recession. These businesses want to expand rather than contract their...
August 28, 2020
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MarginPoint Provides Security You Can Count On
Cybersecurity is something you shouldn’t take lightly, and your cloud-based software provider shouldn’t either. Cybercrime is a real threat, and statistics show it is only going to increase. We, at MarginPoint, recognize this threat and have taken rigorous steps to ensure our cloud-based software solution is a secure choice for all your field service management...
July 16, 2020
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Cleek Plumbing Customer Success Story
Cleek Plumbing, Heating & Air Conditioning Inc. was established in 1975 in Grundy County, IL. They have since moved to Morris, IL and become a full-service oriented business. The company is family-owned and specializes in many residential equipment and home needs making them a "One Stop Shop". They service all brands of makes of HVAC...
June 18, 2020
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The Mobile App Advantage: Happier Technicians & Customers
Manual paperwork is quickly becoming a thing of the past. According to field service predictions, mobile apps will be used by almost 75% of organizations in 2020*. The recent pandemic has forced even more workers to work remotely, which presents the need for a mobile solution even higher. No longer is it a luxury, but...
June 2, 2020
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In the News: A MarginPoint Profile with Plumbing & Mechanical
Plumbing & Mechanical regularly profiles new products in the industry. As you know, P&M is the number one publication exclusively serving plumbing, piping, heating and mechanical contractors who are active in new construction, modernization and repair/replacement services. Nicole Krawcke, Chief Editor of Plumbing & Mechanical, recently interviewed Vince Sheeran, CEO of MarginPoint, about the company’s...
May 6, 2020
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How Auto Replenishment Can Help During COVID-19 Outbreak
We are all learning how to shift and adapt as we navigate the “new” normal during this global pandemic. Part of this new normal is keeping social distance between you and others. While many aspects of a field service job will require you to be in front of people, your material replenishment doesn’t have to....
April 27, 2020
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