Short answer: Yes!
Increasingly, distributors are investing in software solutions that help their customers better manage their own operations and those that are reap the benefits. For example, the few distributors that provide inventory management software as a value-added service to their HVACR and plumbing contractor customers are seeing their gross margins grow by over 35%. The benefits to the customers are clear, and most are quick to bite when offered access to real-time inventory tracking and reliable automated replenishment, as well as insights they didn’t have before.
Read the full article to learn more about the top three reasons that, as a distributor, providing technology to customers is worth the investment:
- Added Value for Customers – and Distributors
- A Stronger Position Against competition
- A Proactive, Rather Than Reactive, Strategy
Find the full article on Industrial Distribution: Providing Technology to Customers: Is It Worth the Investment?